Altture

Build new capabilities inside your business.

Build it with the people who will use it.

We help your team put a new function, process or way of working in place. Together, we define what it needs to do, build a working version and improve it as people use it.

Our operating partners take responsibility for delivery and bring in specialists where the work calls for them.

Explore how we help
People working at a draftLine office
From our work Capability strategy for draftLine’s internal agency.

What we do

Build the capabilities your business needs.

Start with whichever area your team needs: the plan, the operating model, the tools or the people.

Choose what your business needs to be able to do.

Capability strategy / What we do

Decide what to build in-house.

We assess the work today and define the capabilities the business needs next.

Understand what teams do now and where they need more support.

Decide which work belongs inside the business and what calls for partners.

Set clear priorities for the capabilities worth building.

Give the work clear roles, decisions and handoffs.

Operating model / What we do

Design how the work gets done.

We shape the team, decisions and handoffs around the work it has to deliver.

Define roles and who makes each decision.

Redesign the work that crosses teams or slows down at handoffs.

Set a working rhythm that people can use day to day.

Make the systems fit the work.

Tools & automation / What we do

Put the right tools behind the team.

We choose, configure or build tools around the way people actually work.

Choose systems that support the job without adding unnecessary steps.

Automate repeat work where it saves the team time or effort.

Connect the information people need to make decisions.

Help your team take the work on.

Team development / What we do

Help people use and own the capability.

We work with teams on live assignments until they can run and improve the work themselves.

Coach the people who will lead and do the work.

Use real assignments to build confidence and spot what needs changing.

Put ownership, learning and review in the hands of the team.

Specific services

What we can put in place with your team.

We can design the work, set up the tools and help your people learn to run it.

  • Capability assessment

    See what your team can do today and where the work breaks down.

  • Operating model design

    Set out the roles, decisions and handoffs for the new function.

  • Workflow redesign

    Simplify repeat work and remove steps that slow the team down.

  • Tool selection and setup

    Choose and configure tools around the way people actually work.

  • Automation design

    Find manual tasks worth automating and build a working solution.

  • Measures and feedback

    Choose what to track so the team can see whether the change helps.

  • Hands-on training

    Coach people as they use the new approach on live work.

  • Playbooks and handover

    Document the routines and decisions the team will own.

Your peopleOperating partnersSpecialists Choose four people, or watch an example.

How we work

Your team is part of the build.

A new capability crosses teams and functions. We bring the right people into one delivery squad, make decisions with them and help the people who will use it take ownership.

Start a conversation

What needs to work better inside your business?

Tell us what work needs to change. We’ll discuss where to start.

Start the conversation Opens an email to iain@altture.com